ZKTeco Replacement Scheme from Parallel Imported Products to Authorized Products

Replacement Scheme

Replacement-Scheme

水貨轉行貨優惠計劃

為鼓勵使用正式代理商發售的產品(行貨),所有轉用ZKTeco行貨產品,並可交回正在使用之平行進口產品(水貨)者,本公司將延長一年的技術支援,免費全免。

行貨優勢:

  1. 長達一年的原廠保養及技術支援
  2. 行貨的門禁及考勤系統均提供多國語言(包括繁體中文及英語)軟件
  3. ZKTeco並不會保障任何水貨產品的數據安全
  4. ZKTeco HK並不會對任何水貨產品作出任何支援
  5. 所有水貨產品不可以對接香港行貨以及ZKTeco 國際版的軟件
  6. 水貨產品的軟件,並不保證擁有全部國際版軟件的功能
  7. 電壓及插頭符合香港標準

如何判斷是否水貨產品

如產品符合以下任何一項,便為水貨產品:

  1. 產品及軟件語言為簡體中文,語音為普通話
  2. 軟件只單機使用
  3. 電源插頭並非英國制式
  4. 產品商標為簡體中文

如以上四項皆否,但你仍不確定手上的產品是否水貨產品,請查看產品背後標貼上的SN Number,記下並發電郵至至sales@zkteco.com予本公司作查核。

**項目類型產品(包括但不限於Green Label Series)並不適用於此優惠計劃**

**ZKTeco Co., Limited保留以上的條款的最終解釋權)**

 


Replacement Scheme from Parallel Imported Products to Authorized Products

To encourage users to replace their parallel imported products with ZKTeco’s officially authorized products, all replacements with their currently using parallel imported products handed over will be given an extensional 1-year technical support by us.

Benefits of Authorized Products:

  1. Up to 1-year official warranty of maintenance and technical support
  2. All authorized access control and time & attendance systems offer multi-language (including traditional Chinese and English) software
  3. ZKTeco does not guarantee data security of any parallel imported products
  4. ZKTeco HK does not provide any support for any parallel imported products
  5. All parallel imported products are not able to connect ZKTeco’s authorized products nor ZKTeco international software
  6. Software of parallel imported products do not guarantee all functions that the international software do
  7. All authorized products’ electric voltage and electric plug comply with Hong Kong’s standards

How to determine whether a product is parallel imported

If the products meets any of the following criteria, it is a parallel imported product:

  1. The product and software uses simplified Chinese and Mandarin as text and voice languages
  2. The software is only for single device use
  3. The electric plug of the product does not comply the British Standards
  4. The logo of the product is in simplified Chinese

If the product does not meet any of the above criteria, and you are still unsure whether you product is parallel imported, please check the SN number labelled at the back of the product and send the number to sales@zkteco.com for further check.

***Project type products (including but not limited to Green Label Series) do not apply to this Replacement Scheme.***

***ZKTeco Co., Limited reserves the power of interpretation of the above terms. ***